Information I Collect
To fulfil your order you are asked to privide your name, address, contact phone number & email address.
How I use your information and why I need it
I rely on a number of legal bases to collect, use & share your information including:
To proivide my services to fulfil your order
When you have provided your consent (which you make retract at any time) to use photographs & share reviews
If necessary to comply with a legal obligation about your purchase in the event of a claim
Information Sharing & Disclosure
Information about my customers is important to my business, I share your personal information for very limited reasons they are as follows
Service providers: I engage certain trusted third parties with your name & address i.e royal mail to deliver your order
Compliance with Laws: I may collect, use & retain your information if I have to respond to a legal government request. Prevent, investigate & address fraud & other illegal activity to protect the rights, property & safety of my customers or others
If during busy periods I print off invoices then these are kept safe in a secure locked filing cabinet and shredded after the current financial year.
However I may also be required to retain information to comply wth my legal & regulatory obligations to resolve disputes.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. Whle some of these rights apply generally, certain rights apply only in certain limited cases. These are:
Access: You have the right to access & recieve a copy of the personal information I hold about you by using the contact me information below
Change, Restrict, Delete: You may also have the right to change, restrict my use or delete your personal information. Absent exceptional circumstances. ( when I am required to store data for legal reasons) I will delete your personal information upon request
Object: You can object to my processing of some of your information based on my legitimate interests and you can object to recieveing marketing messages from me after providing your consent to recieve them. In such cases I will delete your personal information unless i have compelling & legitimate grounds to continue using that information or if it needed for legal reasons
Complain: If you reside in the EU & wish to raise a concern about my use of your personal information ( and without prejudice to any other rights you may have) you have the right to do so with your local data protection authority.